Questions you may have

Medical fees are charged by the hospital for the treatment actually provided; our service fee is listed separately by scope. We give a written quotation stating inclusions, exclusions and validity; final amounts follow the hospital's latest quotation.

Costs outside the written quotation are confirmed item by item before they occur and never collected in advance. If the treatment plan changes and medical fees change with it, the hospital’s actual charge applies and we tell you promptly.

The patient pays the hospital directly; we do not handle them.

We suggest starting with a remote assessment or a short diagnostic visit. Once you have a direction and a cost range, decide whether to go further with treatment — this avoids unnecessary trips and stays.

Past medical records and discharge summaries, original imaging or reports, pathology reports, recent lab results, your medication list and allergy history. Incomplete records are fine — we will list what is missing.

The relevant department at a partner hospital, stating its grounds and limitations. We organize, translate and coordinate.

From airport pickup through visits and examinations to collecting reports, accompaniment and interpretation are arranged. Names and shifts are listed item by item in the itinerary confirmation and confirmed before you arrive.

This is shown only after a cooperating insurer confirms it in writing [TBC].

It depends on your policy, so please check with your insurer first. We can provide cost statements, receipts and translations.